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Newest Additions

Popular Workplace Topics

We have hundreds of articles to help you become more successful in your workplace. Below are the most popular topics. For even more go to the articles main page


Check out the book on the British Amazon site Check out amazon for complete information on the print edition In Canada? You can get this from within the country via amazon.ca The Kindle version can save you tons of money, and you can read it on almost any device with the free reader software Buy the PDF from us and save BIG. And, yes you can print it out or view it on a screen.

Privacy Statement for mobile.ibmsz.com.cn Supersite and All Other Bacal & Associates Sites

Bacal & Associates has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: mobile.ibmsz.com.cn supersite and our entire family of domains and websites (see list at bottom).

Information Automatically Logged

IP addresses are logged (as is standard for all websites). While the information about your IP address is used to count visitors in the aggregate, it CANNOT and IS NOT used to gather any information about you individually or personally. Visitors to our sites site are anonymous unless they deliberately and intentionally CHOOSE to provide an email address or additional information in a voluntary fashion (for example, to subscribe to a newsletter). We do not sell any information about you to third parties, and generally speaking do not have access to information about you unless you specifically provide it for a specific purpose.

Advertisers

On occasion we use outside ad companies to display ads on our site. These ads may contain cookies. While we use cookies in other parts of our Web site, cookies received with banner ads are collected by our ad company, and we do not have access to this information.

Cookies and Web Beacons


We do use cookies to store information, such as your personal preferences when you visit our site.  This could include only showing you a popup once in your visit, or the ability to login to some of our features, such as forums.

We also use third party advertisements on our sites to support our site.  Some of these advertisers may use technology such as cookies and web beacons when they advertise on our site, which will also send these advertisers (such as Google through the Google AdSense program) information including your IP address, your ISP , the browser you used to visit our site, and in some cases, whether you have Flash installed.  This is generally used for geotargeting purposes (showing New York real estate ads to someone in New York, for example) or showing certain ads based on specific sites visited (such as showing cooking ads to someone who frequents cooking sites).

You can chose to disable or selectively turn off our cookies or third-party cookies in your browser settings, or by managing preferences in programs such as Norton Internet Security.  However, this can affect how you are able to interact with our site as well as other websites.  This could include the inability to login to services or programs, such as logging into forums or accounts.

 

Personal Information

This Web site does not require or covertly collect any personal information or collect any information that personally identifies you or allows you to be personally contacted. However, if you choose purchase from us, you are asked to supply basic information required to complete your order. Once again, we do not share this information with anyone, and in fact, do not even have access to sensitive information such as credit card details.

 

External Links

This site contains links to other sites. mobile.ibmsz.com.cn supersite is not responsible for the privacy practices or the content of such Web sites.

Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of our sites, or your dealings with our Web sites, you can contact:

[email protected]

List of Sites Covered By This Document

mobile.ibmsz.com.cn
articles911.com
conflict911.com
performance-appraisals.org
relationships911.org
customerservicezone.com
busylearners.com
thetrainingworld.com
workhelp.org

Updated June 1, 2009

   


Generated by Privacy Wizard

About Company

Bacal & Associates was founded in 1992. Since then Robert has trained thousands of employees to deal with angry, hostile, abusive and potentially violent customers. He has authored over 20 books on various subjects, many published by McGraw-Hill.

About

Robert Bacal

About The Company
About Our Seminars & Services
About Our Websites
Privacy Policy

Our Related Websites

Building Bridges Between Home And School For Educators
Just for teachers, administrators and school staff

Angry Customer Guides and Defusing Techniques
Hundreds of tips and techniques for dealing with nasty people.

Customer Service In Government

A site dedicated to those in the public sector who deal with difficult, angry, frustrated taxpayers.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Training sessions should ALWAYS be customized to fit YOUR context.
  • Our role is to make you self-sufficient and self-sustaining.
  • Fees should be reasonable, fair, and flexible to fit different budgets.
  • The only way to further success is to challenge the existing "wisdom" through critical thinking and basing our services and books on a complex reality.

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: [email protected]
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0





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